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Payment process
For faster processing we recommend that all account holders deposit funds into their trading account from inside their Secure Client Area. From your Secure Client Area you will be able to fund your account in real time using one of the instant funding methods. In certain instances, it may take up to an hour for deposits to be processed into the designated trading account. Such cases are outside of Vortex FX control, and we shall not be held liable for any losses or additional losses.
If you do not yet have access to our Access Instructions please follow the Access Instructions.
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Security of Funds
When you fund your trading account, client funds are held in Segregated Client Trust Accounts with Top-Tier International Banks, ensuring the safety of your funds. Electronic payments are processed using SSL (Secure Socket Layer) technology and encrypted to guarantee security. Your payment information is kept confidential and used solely for funding your trading account with Vortex FX.
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Bank Fees
Vortex FX does not impose any additional fees for deposits or withdrawals. However, it's essential to note that you may incur fees, such as intermediary fees, on payments to and from certain international banking institutions. Vortex FX accepts no responsibility for any bank fees incurred by clients.
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Third Party Payments
Vortex FX does not accept payments from third parties. It's important to ensure that all deposits into your trading account originate from a bank account in your name. Payments from joint bank accounts or credit cards are accepted only if the trading account holder is one of the parties listed on the bank account or credit card.